Terraria Stay & Cafe Beat Airbnb and Booking.com. Now 98% of Bookings Now Come Direct from Their Website, Organically.

Jun 20, 2025

By Thomas Anderson

Terraria, a cafe-stay tucked away in South Goa, did something that would make most small hospitality founders blink: they cut out Airbnb and Booking.com — and still managed to get 98% of their bookings directly through their website. No deep tech stack. No ad spend. Just sharp strategy and fast design, executed in weeks by Clean Design Company (CDC). So how exactly did they do it? And what can other founder-led hospitality brands learn from the playbook?

The Problem: Online, But Not Optimised

When Terraria’s founder Ibby first approached Clean Design, he already understood the importance of brand. What he didn’t have was a website that reflected the warmth and character of the place he had built. Most guests still booked through Airbnb or Booking.com — platforms that charged commissions and left him with limited control over customer experience.

The immediate goal was clear: establish a strong online presence that could not only introduce Terraria to new visitors but also convert them, directly. This meant building trust at first click, fast. And doing it in a region where even power cuts are part of the narrative.


Building Trust at First Click

South Goa has its quirks — from patchy infrastructure to a laid-back rhythm — but it also has discerning travellers looking for charm, credibility, and clarity. Terraria needed a site that conveyed all three.

CDC’s approach was simple: treat the website not just as a digital brochure but as the business’s primary conversion engine. The site would need to reflect the vibe South Goa, highlight high-quality visuals, and seamlessly guide users to the existing booking engine — without disrupting their experience.


Speed Meets Clarity: A Fast Build Powered by a Ready Founder

Ibby did something most founders struggle with — he came prepared. With high-resolution photos, complete copy, and a clear sense of his brand, he gave CDC the runway to build quickly.

In just a few design sprints, CDC shipped a site that felt immersive and human. Webflow gave us the flexibility to iterate without delay. The copy was warm, the visuals welcoming, and the structure intuitive — guiding users naturally toward action, not distraction.

"The build was one of the fastest we’ve done. When a founder brings clarity and assets, design magic happens."
Pranav Kay, Founder, Clean Design


Design That Sells Without Saying ‘Buy’

There were no pushy popups. No limited-time discount banners. Instead, the site did what great design always does: it earned trust.

  • The homepage opened with warmth, not hype.

  • The booking nudges were subtle but clear.

  • FAQs handled common objections — especially around location, power cuts, and pet-friendliness.

  • SEO architecture ensured the site wasn’t just findable, but relevant.

Everything felt effortless. Which, of course, is the hardest thing to design.


The Results: From Obscure to Essential

Here’s what happened post-launch:

  • Conversion Rate: 6.9% — an exceptional figure for hospitality.

  • Booking Source Shift: 98% of bookings now happen directly via the website.

  • Organic Traffic Wins: Ranking for broad terms like “cafes in South Goa” and “pet-friendly cafe” — even when users don’t click, the site earns trust via rich search snippets.

  • Price Confidence: With better brand positioning, Ibby raised prices without losing momentum — a rare feat in seasonal markets like Goa.

What began as a quick design project turned into a full-stack business upgrade.


Beyond Pixels: Strategic Nudges That Moved the Needle

CDC didn’t just design a site — it helped reposition a brand.

One of the most impactful conversations came when Ibby considered offering discounts. Pranav suggested a different path: raise prices instead. Terraria’s charm wasn’t about affordability — it was about exclusivity and warmth. The results validated that bet.

CDC also advised on content marketing, encouraging the use of influencer reels and planning for a blog to capture long-tail traffic. This wasn’t just about a beautiful homepage — it was about designing the engine behind a growing brand.


What’s Next for Terraria?

  • Backend Streamlining: The team is now exploring ways to track user behavior and improve operations.

  • Blog Launch: Planned content hub to boost impressions and long-term SEO.

  • Replication Model: Pranav sees Terraria as a template for how small hospitality brands can scale with smart design and a sharp brand story.


Takeaways for Founders

Terraria’s story offers three big lessons:

  1. Design is leverage. When done right, your website isn’t an expense — it’s your best salesperson.

  2. Preparation accelerates outcomes. The faster you deliver assets and clarity, the faster your design partner can deliver results.

  3. Conversion isn’t a trick. It’s the outcome of credibility, structure, and user empathy.


Ready to Turn Browsers into Buyers?

If your startup, stay, or service needs more than just pretty pixels — if you want a site that sells — let’s talk. At Clean Design, we partner with founders who are ready to grow.

👉 Contact Clean Design Co.